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Knowledgebase : Analytic Call Tracking > Purchase/Login
If you are getting the message, "cannot authenticate" or are having trouble getting past this step while upgrading to ACT 2.0, please make sure that you are entering the email that you used to purchase ACT with originally. If you enter a different email i...
ACT LOGIN PROBLEM USING FATCOW HOSTING If you are experiencing login issues with your ACT URL, and you are utilizing FatCow Hosting, you need to contact their support department. Ask them to make sure that they have your 'session path' set for PHP. Th...
If you have not received the necessary information to access your purchase please contact support. _PLEASE PROVIDE:_ * The copied and pasted receipt of your transaction Please submit a ticket []
If you are receiving a message stating that you have exceeded the number of ACT installations available, this is because you are trying to setup ACT on an additional site other than the URL you originally installed ACT on. You can either purchase anothe...