Manually Refresh Phone Numbers
Posted by Ben Pate on 06 August 2020 07:58 AM

I understand you purchased a phone number in Twilio and it's not showing up in your Analytic Call Tracking account.



Phone numbers in Analytic Call Tracking are refreshed automatically every hour. After the phone numbers refresh, you'll see the number on the manage phone numbers page.



If you purchase a phone number from within the Analytic Call Tracking interface (as you should), the number will show up immediately and you won't have to wait for numbers to refresh.



You can refresh your phone numbers manually by clicking the refresh icon http://cloud.web1.co/1da696844e42 next to the count of phone numbers.



To manually refresh your phone numbers:



1) Go to Admin > Manage Phone Numbers

2) Click the refresh iconĀ  next to the count of your Twilio numbers



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