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Knowledgebase: Analytic Call Tracking
Transfering Your ACT To A New Server
Posted by Ryan Walsh on 24 July 2013 12:03 PM

If you are migrating your ACT installation to a new server, there are a couple of steps you need to follow...

 

STEP 1: MAKE A BACKUP OF YOUR CURRENT DATABASE

To create a backup of your database, make sure you follow the correct steps depending on which hosting platform you are using. 

For FatCow... http://www.fatcow.com/knowledgebase/read_article.bml?kbid=1353

For HostGator... https://support.hostgator.com/articles/specialized-help/how-do-i-restore-a-backup

For BlueHost... https://my.bluehost.com/cgi/help/4

For GoDaddy... http://support.godaddy.com/help/article/5648/backing-up-and-restoring-mysql-or-mssql-databases

For 1 and 1... http://help.1and1.com/hosting-c37630/linux-c85098/mysql-database-c37730/backup-a-mysql-database-using-ssh-a595905.html

 

STEP 2 : LOGIN TO NEW SERVER / CPANEL & UPLOAD YOUR DATABASE

You can upload the same ACT files you used during your initial install on your previous server, or, you can upload a fresh ACT.zip file from the ACT Members Area. 

Once you have all your files uploaded, you will need to import the database you created in step one. 

Go to PHP myAdmin, find the database you created in your new cPanel for ACT, and import the backup of your Database that you created in Step 1. 

 

STEP 3: CARRY ON WITH THE INSTALLATION AS YOU DID ON YOUR PREVIOUS SERVER

Once you have your backup Database imported to your PHP myAdmin, you will proceed with the installation as you did on your previous server. 

Install Tutorial Video: http://web1.wistia.com/medias/n0mvbi8u29

***Please note, at 3:20 in the video, you will be importing the backup Database you created in Step 1, not the calltrack.sql file that is shown in the video***

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