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Knowledgebase: Analytic Call Tracking
App issue with ACT 2.0E when using subfolder
Posted by on 25 April 2013 04:39 PM

NOTE: This solution is only for version 2.0 and does not apply to 2.0.1 and above.

 

If you are using a folder for your install and you're having trouble with accessing any ACT apps, please try the following:

Please edit the .htaccess file in your /api folder of your ACT installation using FTP or cPanel's File Manager.

On line #6, you will see:

 

RewriteBase /api

 

You will need to replace this.

Say your ACT installation is at: yourdomain.com/calltracking

Then you would replace that line to:


RewriteBase /calltracking/api

If you are getting errors, or need help doing this, please submit a ticket.

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