NOTE: This solution is only for version 2.0 and does not apply to 2.0.1 and above.

If you are using a folder for your install and you're having trouble with accessing any ACT apps, please try the following:

Please edit the .htaccess file in your /api folder of your ACT installation using FTP or cPanel's File Manager.

On line #6, you will see:

RewriteBase /api

You will need to replace this.

Say your ACT installation is at: yourdomain.com/calltracking

Then you would replace that line to:

RewriteBase /calltracking/api

If you are getting errors, or need help doing this, please submit a ticket.