If you are getting the ERROR - PDOException - Access denied for user

Please check to see that you have a database user created and that the mysql user and password match.

Usually, this is caused by not inserting your cpanel username before your database username

Example:

If your cpanel username is 'restorat' and your database user is 'admin'

Please try using 'restorat_admin' as the database username in config.php

We have a video showing you how to do this at Help.AnalyticCallTracking.com.

If you have done this and you are still getting an error please go ahead and submit a ticket.