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Knowledgebase: ACT SaaS
SMS Inbox not showing text messages
Posted by Ryan Claudio on 08 February 2018 11:19 AM

If there is an SMS Forwarding number specified for your tracking number inside Manage Phone Numbers, then text messages will not appear in your ACT company's SMS inbox.

https://www.screencast.com/t/NuD8wbpMn

 

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