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Knowledgebase
Cannot Activate WP Backup Plus Plugin
Posted by on 11 November 2016 03:06 PM

Here are some troubleshooting steps if you are having problems activating the WP Backup Plus Plugin:

 

- Recommended PHP version is 5.6

- Always download the plugin from our official site http://web1.co/wpbp

- Check for any compatibility problem with other plugins such as firewall. Try deactivating other plugins that you think has a conflict with WPBP plugin.

 

If you are still having issues, please contact our support department by one of three ways.

1) Submit a support ticket at http://www.web1support.com

2) Live chat

3) Call us at 561-841-1832 Monday - Friday 10am -6pm EST.

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