Toll Free: 1 (888) 979-9321
Locally: 1 (561) 841-1832
 
Monday 10AM - 6PM
Tuesday 10AM - 6PM
Wednesday 10AM - 6PM
Thursday 10AM - 6PM
Friday 10AM - 6PM
Saturday Premium Support Only
Sunday Premium Support Only
*All times are Eastern Time.
Knowledgebase: Installation
Analytic Call Tracking Browsersoft Phone Failing to work
Posted by Juan Guiterrez on 08 December 2015 12:30 PM

An update by Chrome has caused the browsersoft phone located inside of Analytic Call Tracking to fail.

Twilio has released a statement concerning this: http://ahoy.twilio.com/webrtc_service_advisory

Solution:

Your Analytic Call Tracking application will now require an SSL to be installed on your domain.


Host specific instructions:

Host Gator: https://www.hostgator.com/ssl
A2 hosting: https://www.a2hosting.com/ssl-hosting
Bluehost: https://my.bluehost.com/cgi/help/473
HostMonster: https://my.hostmonster.com/cgi/help/473
Godaddy: https://www.godaddy.com/help/installing-ssl-certificates-on-your-cpanelwhm-server-5240


If you have any questions or concerns, please contact our support team at web1support.com.

(1 vote(s))
Helpful
Not helpful