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Knowledgebase: Analytic Call Tracking
Why is my international number getting a application error?
Posted by on 25 November 2014 04:15 PM

To fix the error you are getting with your International number, try the following steps;

1) Log into your ACT

2) Go to Admin > Manage Companies

3) Click on the Call Flow (it will display either None, Ring 1 Number, Round Robin, Multiple Numbers, or Advanced) 

4) Click on Edit Settings

5) Make sure there is a checkmark in International Number

6) Insert the International Number with the country code, but without the +.

7) Click Save

 

You may also watch the video in the help section for reference: http://help.analyticcalltracking.com/#!/setting_up_your_international_number_in_act

 

 

 

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