Why is my international number getting a application error?
Posted by on 25 November 2014 04:15 PM
To fix the error you are getting with your International number, try the following steps;
1) Log into your ACT
2) Go to Admin > Manage Companies
3) Click on the Call Flow (it will display either None, Ring 1 Number, Round Robin, Multiple Numbers, or Advanced)
4) Click on Edit Settings
5) Make sure there is a checkmark in International Number
6) Insert the International Number with the country code, but without the +.
7) Click Save
You may also watch the video in the help section for reference: http://help.analyticcalltracking.com/#!/setting_up_your_international_number_in_act