Knowledgebase: Analytic Call Tracking
How do I set up the app on my smartphone?
Posted by , Last modified by on 18 November 2014 06:13 PM

To set up the app on your smartphone do the following: 

1) Install the app from your App Store or Google Store

2) Choose the caller ID at the top

3) Click Settings

4) Insert URL as the domain without the trailing /

ie.http://tracking.abcmarketing.com

5) Enter Username

6) Enter Password

7) Enter Mobile Number

8) Click Save

If you are getting the error: "ERROR, a connection failure occurred" when setting up your ACT phone App, please check the following...

If you are using an iPhone, make sure you are on version iOS7 or above.

If you are using an Android phone, make sure you are on version 4.4 or above.

 

 

 

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