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Knowledgebase: General Support
Why can't I install my Air Application when running Mcafee?
Posted by on 20 October 2014 07:08 AM

Disable Real Time Scanning in Mcafee when you are having issues installing Air Applications to fix this problem.

1) Open the Real-Time Scanning settings page.

2) Under Real-Time Scanning, click Turn off.

3) In the confirmation page, select when to restart the scanner by clicking the arrow next to When do you want to resume Real-Time Scanning? The default is 15 minutes.

4) Click Turn off.

If you are still having issues, contact our support department at 561-841-1832 Monday - Friday 10am - 6pm EST, submit a support ticket at http://web1support.com ,or live chat.

 

 

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