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Knowledgebase: PPC Prospector
PPC Prospector is stuck on initializing
Posted by on 06 September 2014 05:18 PM

If you installed PPC Prospector and it is just initializing.

To fix the initializing issue, do the following below.

1.  Delete the current version off of your computer, and make sure it is cleared from your trash. 

2. Search for the folder name "groinup.outsourcing.ppcprospector" and delete it.

Usually it is located in your "User/Username/AppData/Roaming" folder.

3.  Reboot your computer if necessary.

4.  Install current version on your computer

If you are still having issues please submit a ticket to our support department at http://web1support.com.

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