Knowledgebase: Lead Gen Prospector
Lead Gen Prospector is stuck on initializing
Posted by , Last modified by on 06 September 2014 05:09 PM

If you installed Lead Gen Prospector and it is just initializing.

1.  Delete the current version off of your computer, and make sure it is cleared from your trash. 

2. Search for the folder name "groinup.outsourcing.leadgenprospector" and delete it.

Usually it is located in your "User/Username/AppData/Roaming" folder.

3.  Reboot your computer if necessary.

4.  Install current version on your computer

If you are still having issues please submit a ticket to our support department at

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