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Knowledgebase: Analytic Call Tracking
MP3s Not Uploading in ACT 2.5
Posted by Ryan Walsh on 26 June 2014 08:29 AM

If you are having issues uploading your mp3 files inside ACT, and your installation is on a previous version of the software such as v.2.5.0. Please see the following...

It is important to make sure you are on the latest version, as we are constantly pushing out updates with new features and bug fixes.

To update to the latest version, inside your ACT, please go to "Admin" > "ACT Settings" > then click the "Change log & Update" button in the top right corner.

From there, simply follow the prompts to update your installation.

This should take care of the issue you are having when uploading your mp3 files.

Please let us know if you have any further questions.

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