Knowledgebase:
Email License Not Working
Posted by Juan Guiterrez, Last modified by Ryan Walsh on 09 January 2014 02:42 PM

Email License Not Working

 

Try contacting your hosting provider and ask if they can unblock the server address 66.85.179.226. Your email is likely in our system, but it can not be called because of your host blocking it.

Most likely for security reasons your provider blocks all external URL's which are addressed with the PHP/Perl command "fopen" or "curl" (allow_url_fopen). If you ask them they should be able to unblock it for you. Then the license should go through.

If you are trying to use a local host, you may run into this issue as well, try opening up your firewall and allowing access to our server request, we can not guarantee support however while working on a local host.

The second reason could be your htaccess file. Please contact your host about looking into this. Every website has a htaccess file in their root directory that grants access and permissions.

 

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